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Frequently Asked Questions

 

1. HOW WILL MY ORDER BE SHIPPED?
A: UPS ground

 
2. DO YOU ACCEPT INTERNATIONAL ORDERS? 
A: No We do not accept International orders or ship to international address

 
3. DO YOU HAVE SECURE ONLINE ORDERING? 
A: Your credit card transaction is secured using SSL (Secure Socket Layer) Encryption throughout the process between our server and your browser, during the phases where we have actual credit card information. Secure Socket Layer Encryption guarantees that any personal data (such as your credit card number) is securely scrambled before it is sent over the Internet, and can only be unscrambled by the company that is receiving it. Breaking this type of encryption is virtually impossible, and to date there are no cases of fraud from decrypting credit card numbers from a Secure Socket Layer transmission. Once inside our company, it is kept encrypted and transmitted to our order processing department, the same department that would be handling your credit card transaction that was entered by a phone order, mailing in your direct mail, or any other means.

 
4. WHAT FORMS OF PAYMENT DO YOU ACCEPT? 
A: We are happy to accept MasterCard, American Express, Discover, Paypal and Visa. All Credit Card information is processed through our secure server.

 
5. HOW CAN I PLACE AN ORDER?
A: Online is the best and quickest because it’s on-line anytime (24 hours a day, seven days a week). You can also email us your orders at orders@bestbilliardsonline.com  Or you can call us at


6. WILL TAX BE CHARGED ON MY ORDER?
A: No Taxes will be added unless you live in Utah.


7. WHAT CURRENCY ARE PRICES IN?
A: All Prices are in United States Dollars.


8. WHAT ARE YOUR SHIPPING RATES?
A: Please look at our shipping policy.


9. CAN MERCHANDISE BE RETURNED?
A: Please look at our return policy.

10. Is your site secure?

A:Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.

 

If you have any questions about shipping contact us at support@bestbilliardsonline.com





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